Our team at Cert-A-Roof® is passionate about what we do, Roof Inspections and Roof Certifications. This is because we strive to fulfill our mission of protecting our customers through keeping the first line of defense strong: their roof. After we finish inspecting, repairing, or certifying a roof, our mission is one step closer to being complete.
Les Watrous, founder and CEO, learned his work ethic and expertise from his multi-generational family values in construction and roofing. In 1993, he combined his application of genuine customer service, his spirit of entrepreneurship and his passion for roofing, in order to create what Cert-A-Roof® now stands for: a business that adds value to every customer through quality roofing and quality protection.
Call us now at (714) 942-1877 to schedule your LeakFREE® Roof Inspection. Don’t wait another day without protection and peace-of-mind!
Our mission is to provide exceptional value in meeting the roofing needs of homeowners and the real estate community, with consistent and uniformly high standards of service and professionalism.
Our vision is to be the preferred and most trusted world leader in roof assurance.
Cert-A-Roof® is one of the few locally cherished and nationally recognized roofing organizations, having inspected, repaired, or certified tens of thousands of roofs in over a dozen different states.
From being founded in 1993 to today, Cert-A-Roof® has transformed its operational systems significantly. Now, Cert-A-Roof® recruits and trains qualified individuals and contractors to follow the National Roof Certification and Inspection Association (NRCIA) inspection protocols to perform LeakFREE® Roof Inspections, create standardized web-based VisualRoof™ Inspection Reports, perform quality roof repairs, and issue LeakFREE® Roof Certifications. Our NRCIA certified roof inspectors and authorized contractors provide these services and products to all of the parties in the real estate transaction.
Over 30 Years Experience & 75,000 Inspections
With over three decades of experience and 75,000 inspections and certifications, you can trust us as the gold standard in the roofing industry!
Fast & Friendly Customer Service
We pride ourselves on delivering customer service that goes above and beyond. At Cert-A-Roof®, your satisfaction is our top priority!
LeakFREE® Roof Certification Plus Warranty
Don't wait another day without protection and peace of mind! Our LeakFREE® Roof Certification and warranties maximize your roof's life and minimize the risk of damage.
We are NRCIA-Certified Roof Inspectors
We've earned the National Roof Certification and Inspection Association's seal of approval, ensuring your roof is in the hands of skilled professionals.
Our Reputation Speaks for Itself
Read Reviews from Our Happy Customers
Your satisfaction is our priority! See for yourself what our customers have to say about working with us.
"Very Responsive"
Scheduling was easy and the inspector was knowledgeable, professional, and friendly.
- Marvin R.
"Cannot Recommend Enough!"
Was very flexible when we were scheduling a timeline for roof repairs, and conducted themselves professionally all along the way.
- Luke V.
"Great Service"
Very professional and responsive!
- Satisfied Customer
"Great Work!"
Cert-A-Roof was able to give me an evaluation and some recommendations very promptly and left me with a better impression than anyone else I spoke to.
- Tim J.
"100% Recommend!"
I'm glad I found Les to do the inspection. He was honest and very knowledgeable.
- Michael M.
"Timely Service"
I would strongly recommend Bill and his crew for their workmanship, efficient scheduling, and competitive pricing.
- Satisfied Customer
"Trustworthy Service!"
The professionals at Cert-A-Roof are all knowledgeable professionals and the only ones we trust with our home.
- Satisfied Customer
"Great Company"
We find them honest, on-time, and providing great service.
We have established core values to lead us in sustaining higher levels of professionalism in all aspects of appearance, conduct, performance and accountability. Our commitment to achieve true professionalism more effectively meets the needs of the entire spectrum of all our relationships whether it is our customers, affiliates, employees, vendors or the real estate community. Our core values motivate us to strive for excellence at every opportunity to gain trust and respect from those around us.
Professionalism: Everything we do, from our telephone manner to the immaculate way we leave a worksite, combined with every point of contact from the logo on our trucks and texture of our business cards to the tone of our marketing and advertising reflects the highest levels of professionalism. Our personal appearance, integrity, knowledge, competence and attitude demonstrate excellence and quality.
Reliability: Everyone can depend on us. In our interactions with others, including customers, vendors, business partners and each other, we can be counted on to provide precise, accurate information and do what we say we will do. We honor each commitment and obligation. We are honest and precise when committing to business and personal obligations, including estimates, and work schedules.
On Time Performance: We believe punctuality is an essential courtesy. Therefore we always respond to phone calls, email or other communication promptly, show up on time for appointments, have paperwork ready when promised, stick to work schedules and finish on or before the agreed deadline.
Superior Service: We approach every task in the spirit of continuous improvement. This means we strive to find increasingly better ways to provide better service and added value for our customers and everyone else within our sphere of influence. We are aware of the infinite possibilities for pushing excellence to higher levels. Our uniform standards and procedures ensure consistently high effort and quality of service nationwide.
Pride of Workmanship: We approach each task with our fullest attention, abilities, knowledge and creativity. We know our work is our “calling card” for future business and therefore demands our best throughout. We are always proficient, fast, organized, clean and neat. We continuously seek to increase our knowledge and refine our skills.
Excellence: In everything we do. We are aware that the effect of the whole is dependent on the quality of each individual element, no matter how minute. From the precise placement of each component to the follow-up phone call, we place big importance on small details. Our goal is to be alert to each opportunity to enhance the overall project and experience.
Respectfulness: We respect people, property, time and the opinions and contributions of others. We listen to others carefully, are always thoughtful and polite in our response. We honor other’s time by being prompt, efficient and careful to do things right the first time. We are cooperative team players and openly express our appreciation for the help, critiques and opinions of others.
Integrity and Accountability: Our character is a reflection of who we are and what we represent. Our decisions and actions are guided by well-defined, deeply held principles that make it easy for us to do the right thing, no matter the circumstances or difficulty. We assume full responsibility for our words and actions. We acknowledge misunderstandings and errors immediately, analyze them in order to learn and grow, then move to correct them quickly.
Thankfulness: We give thanks each day for the abundance and prosperity in our lives. We give thanks for our customers and know that they come to us due to our Core Values and God’s grace. We express our gratitude through service, contributing our time and talents to help others. Whether volunteering with Habitat for Humanity in Central America or supporting local service organizations, we give thanks by giving back.
Your Trust: We know that nothing can replace trust. Trust is the mortar that builds and cements relationships. It creates confidence and enhances peace of mind. Our goal is build a trusted brand by building trusting relationships. Therefore, we will do everything possible to earn and keep your trust.
Cert-A-Roof® History
The story of Cert-A-Roof® encompasses more than the bedrock on which the company was founded, it represents the experience and values in which it is rooted.
The model for the Cert-A-Roof® concept began taking shape over 25 years ago while our founder, Les Watrous, was running his own independent contracting business. As an entrepreneur and third-generation builder, Les had extensive experience in all aspects of contracting, including sales, marketing, home inspections and insurance restoration work. He also had an entrepreneurial drive to innovate, combined with a deeply rooted moral imperative to do things right. He envisioned a niche that would set his business apart while improving the roofing experience for the customer. Les didn’t have to look very far for the roofing industry at that time lacked uniform standards and policies. In fact, it was in disarray, with no unity, and no track record for following “best practices” on either the customer or operations side.
In the early 80’s, while his ideas for an innovative roofing firm were fermenting, Les founded and operated Waterhouse and Associates, a general contracting company. In 1994, a destructive California earthquake opened the floodgates of opportunities for Waterhouse and Associates, bringing not only more work, but also the need to negotiate insurance claims on behalf of displaced homeowners. Les soon became an insurance claims expert and a sought-after consumer advocate. Based on his knowledge, he authored Top Dollar Property Claims. The book sold thousands of copies and is rated “One of the Best Real Estate Reads of the Year” by the Los Angeles Times.
His intimate understanding of the inner workings of insurance companies as they relate to insurance claims and the importance of risk management provided Les his unique niche. He became well positioned to implement an exciting new service of roof certifications, the “key” for gaining entry into a rich referral base, to meet the needs of roofing professionals, property owners and everyone else involved in real estate transactions. Combining the tried-and-true with the new and innovative, he created a proprietary process of inspecting and certifying roofs and a trademarked proprietary roof certification program designed to bring peace of mind to property owners and the real estate community as well as profitability to contractors. This converged with his desire to raise the bar for the roofing industry, improve overall standards and to “do things right.” The turnkey, the national roofing network of Cert-A-Roof® was born.
